DAT 250 Project Two: Organizational Scenarios
Scenario A: AmityTech Solutions (CCPA and GDPR)AmityTech Solutions is a well-established technical management company based in North America,providing comprehensive data management services to businesses across various industries. AmityTechspecializes in offering secure data solutions, robust server infrastructure management, and proactivecybersecurity measures for its clientele, which spans both the United States and Ireland.
In addition to its core services, AmityTech aggregates anonymized data to create consumer profiles fortargeted advertising. These profiles are strictly segregated from the company’s regular data storageoperations to maintain client confidentiality and ensure compliance with privacy regulations. Currently,AmityTech manages a database of approximately 300,000 individual consumer profiles.
Despite differentiating between its service offerings, AmityTech encountered a significant breach ofclient data due to lapses in compliance procedures. An internal audit revealed that scheduledcompliance audits had not been completed for three consecutive nine-month cycles. A complianceauditor was also found to have falsified documents and violated security protocols by introducingpersonal storage devices (phones and external hard drives) into secured areas. This led to concernsabout a data breach that could have impacted thousands of client accounts. The company must considerGDPR and CCPA, given where they operate their businesses. There are no required industry standardsregarding how AmityTech should respond from a legal, ethical, or technical standpoint.
Upon discovering the errors and risk of a breach, the issue escalated to senior management, culminatingin a direct meeting with the organization’s owner. The owner and AmityTech’s senior leadership teamordered the development of a new security protocol to address the current incident and prevent futureoccurrences. The leadership also wants recommendations on whether public notice should be givenabout the breach and asked for advice in this area.
Scenario B: MediGuard (HIPAA)MediGuard is a specialized healthcare data management company that partners with hospitals andhealthcare facilities across the United States to provide secure data storage, electronic health record(EHR) management, and technical support services. With a strong emphasis on patient privacy security,MediGuard is responsible for compliance with the Health Insurance Portability and Accountability Act(HIPAA). One of MediGuard’s primary responsibilities is to host and manage EHR systems for itshospitals, ensuring the availability, integrity, and confidentiality of patient records while adhering toHIPAA regulations. Additionally, MediGuard collects and stores a wide range of patient data, includingmedical histories, treatment plans, diagnostic test results, and billing information.
Despite stringent security protocols, a breach occurred due to lapses in compliance procedures withinthe hospital setting, raising concerns about potential HIPAA violations. An internal audit revealed thatscheduled security assessments and data audits had not been conducted as per protocol, leavingvulnerabilities undiscovered for at least four months. The supervisor who realized this promptlyescalated the issue to senior management at both MediGuard and the hospital administration.Recognizing the seriousness of the situation and the implications for HIPAA compliance, the CEO ofMediGuard convened a meeting with hospital leadership to address the breach and mitigate its impactwhile ensuring current and future adherence to HIPAA regulations.
In response to the breach, MediGuard has been ordered to propose and administer a response for theirhospital partner. They will need to highlight a new security protocol to maintain client trust and patientsafety moving forward. The hospital leadership also wants recommendations on a communicationstrategy and whether public notice should be given to patients about the breach. They asked for advicein this area.
Scenario C: EduTech Innovation (FERPA)EduTech Innovation provides data management and technical support services to higher educationinstitutions across the country. Partnering with the data management teams of universities and colleges,EduTech offers solutions tailored to the unique needs of academic environments, ensuring the securityand integrity of student and faculty data while complying with the Family Educational Rights and PrivacyAct (FERPA). One of EduTech’s primary responsibilities is to develop and maintain the studentinformation systems (SIS) for its partner institutions, which house student records, course enrollmentdata, academic transcripts, and financial aid information. EduTech also assists universities in managingpersonnel records, research data, and institutional analytics to support decision making and improveacademic outcomes. Strict measures are in place to protect the privacy and confidentiality of studenteducation records in accordance with FERPA guidelines.
Unfortunately, a breach occurred due to lapses in compliance procedures within a partner university,raising concerns about a breach and potential FERPA violations that could impact thousands of students.An internal audit revealed that scheduled security assessments and data audits had not been conducted,leaving vulnerabilities undiscovered for an extended period. Furthermore, an auditor was found to havefalsified documents and violated security protocols by accessing sensitive student records and sharingthem across the university without proper authorization.
Upon discovering this, the supervisor promptly escalated the issue to senior management at EduTechand the university’s administration. Recognizing the seriousness of the situation and the implications forFERPA compliance, the CEO of EduTech convened a meeting with university leadership to address thebreach and mitigate its impact while ensuring adherence to FERPA regulations.
Since this has never happened to a client before, EduTech must propose steps to respond to the currentconcern with a specific focus on FERPA compliance. They must also make recommendations about howto prevent this from happening in the future. This will include determining whether a public disclosure isnecessary and a communication plan that aligns with all the correct regulations.
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